Terms & Conditions


Tentative Confirmation

On receipt of the reservation inquiry form, we will contact you by e-mail of availability and rates (including Service Charge & any applicable tax).

Reservation Confirmation

To confirm your reservation, we require a minimum of 50% deposit, with balance rental fully paid 2 (two) weeks before your scheduled arrival date. When we receive your advice by e-mail that transfer has been made, we will then send you an e-mail confirmation note.

Cancellation Policy

All deposits and rental payments are non refundable.


We strongly recommend that you take out a comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, incl. evacuation, injury, death, loss of baggage and personal items, cancellation and other travel contingencies.


Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay at Puri Tupai Villas, or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of government, or the failure of any machinery or equipment.